COUNSELING IN THE FIELD OF HUMAN RESOURCES

Dekra Employment offers its clients services regarding evaluation of the following factors which are considered to be of great importance for successful operating and development of companies.

•  Evaluation of organisational climate

Evaluation of organisational climate is used to determine the quality and development of certain operating segments within the company and deliver proposals for their improvement. Operating efficiency and success of a company as a whole will be increased by application of the proposed corrective measures,

Used methodology:
Organisational climate is evaluated through a questionnaire composed of a large number of claims describing different aspects and situations within the organisation (events, procedures, rules, relationships). These questionnaires are filled in by the employees, whose task is evaluate to which level the offered claims describe their organisation using given scales (from 1 to 5).

Measured categories:
Organisation, management, professional qualifications of the employees and opportunities for professional improvement, feeling of belonging to the company, relationship towards the quality of work, products and services, existence and familiarity with the vision, mission and goals of the company, benefits, motivation, communication and information flow within the company, career development, interpersonal relationships.

Interpretation of results:
Dekra will present the results of this survey to the client in the form of a report (written report containing numerical indicators, graphs and interpretation of results), with special regard to potential negative tendencies within the organisation, proposing corrective measures at the same time.

•  Employees` satisfaction evaluation

Employees` satisfaction evaluation enables companies to determine:

• importance of specific motivational factors for employees,
• level of employees` satisfaction with specific motivational factors,

all aimed at increasing work efficiency of the employees.

Used methodology :
Satisfaction of employees is evaluated through questionnaires comprising the list of motivational factors. The questionnaires are filled in by the employees, whose task is to rank the listed motivational factors according to their importance and to the extent they are satisfied by their accomplishment using given scales (from 1 to 5).

Measured categories:
Salaries, fairness in distribution of salaries, work content, nonexistence of confrontations within the company, possibilities for education and professional improvement, management methods, security of the employment, promotion prospects, frequency of overtime working hours… The list of important motivational factors varies from company to company depending on their specific needs. For example, in some companies, development of information systems holds a big motivational importance, whereas in others this same factor is marginal. Therefore, this questionnaire is finalised following a discussion with the management.

Processing and interpretation of results:
Dekra will present the results of this survey to the client in the form of a report (written report containing numerical indicators, graphs and interpretation of results), with special regard to motivational factors, especially those where a significant difference between the importance level and satisfaction level is noticable, proposing corrective measures at the same time.

•  Evaluation of management methods

Evaluation of management methods enables the management of a company to determine:

• If and to what extent, their management method is functional and acceptable by the employees
• which are the negative elements of their management methods and what are the ways for their improvement

Improvement of management methods enables better communication of the management with the employees and more efficient delegation of tasks, which greatly contributes to an overall more optimal work process.

Used methodology :
Management methods are evaluated through a questionnaire comprising a large number of claims describing different events, proceedings and relationships which include management. The questionnaires are filled in by the employees, whose task is to evaluate to what extent the offered claims describe management style using given scales (1-5).

Measured categories:
Motivating co-workers, accepting remarks, delegation of tasks, business knowledge, interpersonal relationships management, provision of support, prediction of problems, care about material resources, encouragement of development, organisation of business, use of co-workers` potential, monitoring co-workers` performance, encouragement and support regarding risk-taking.

Processing and interpretation of results:
Dekra will present the results of this survey to the client in the form of a report (written report containing numerical indicators, graphs and interpretation of results), with special regard to potential negative elements of organisation management, proposing corrective measures at the same time.

•  Determining work potential of employees

Dekra Employment offers its clients a service for determining and improving work potential of employees. Human resources are nowadays considered as a key factor for the prosperity of a company, far more important than material resources. More detailed knowing of the employees` work potential helps management to optimally use the available human resources.

Used methodology :
Psychological testing of employees. The employees fill in standardised psychological tests which measure factors significant for the successful work performance.

Measured categories:
Main categories are: extroversion, stress tolerance, decisiveness, independence, self-control, functional reasoning, emotional stability, assertiveness, practicality, openness to change, self-esteem

Processing and interpretation of results:
Dekra will present the results of this survey to the client in the form of a report (written report containing numerical indicators, graphs and interpretation of results). Obtained results will enable the management to take more adequate position towards individual employees. Effectiveness and efficiency of the employees will be increased if they are delegated tasks which are in accordance with their abilities and characteristics.

Feel free to contact us in case you need additional information or clarifications.